Frequently Asked Questions

You can order samples directly on our website, through live chat with an agent, or over the phone at 1-800-700-8122.

Would you like to be notified when we launch new products, get project tips, and exclusive offers sent right to your inbox? Sign up for our newsletter HERE.

As an eCommerce company, we don't have any showrooms or distributors, which is why we're able to offer such high-quality specs at such a low cost. Instead of taking time and driving to a flooring store to see samples, we ship our samples directly to your doorstep so you can see the product in your own home.

We offer 12" cut samples for $3 each and full plank samples for $20. Shipping is free for samples. The 12" cut samples arrive in 2 business days and the full planks samples take 5-7 business days.